Cardiff Nose & Sinus Clinic

Privacy Policy

Cardiff Nose & Sinus Clinic respects your privacy and is committed to protecting your personal data in compliance with the UK GDPR and Data Protection Act 2018.

 

1. Information We Collect

We may collect the following information when you use our services:

  • Personal details (name, date of birth, address, phone number, email).

  • Medical history and records relevant to your ENT treatment.

  • Payment and billing information.

  • Technical information (IP address, browser type, cookies) when you use our website.

 

2. How We Use Your Information

We use your personal data to:

  • Provide medical consultations and treatments.

  • Manage appointments and patient records.

  • Process payments and issue invoices.

  • Communicate with you regarding services, reminders, or updates.

  • Improve our website and patient experience.

 

3. Sharing Your Information
  • We do not sell or rent your personal data.

  • We may share your information with:

    • Healthcare professionals involved in your treatment.

    • Legal or regulatory bodies, if required by law.

    • Third-party service providers (e.g., payment processors, IT support) under strict confidentiality agreements.

 

4. Data Storage & Security
  • Your personal data is stored securely and only accessed by authorised staff.

  • We use encryption and other security measures to protect your information.

 

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (where applicable).

  • Restrict or object to processing of your data.

  • Data portability (receive your data in a structured format).

 

To exercise your rights, please contact us at:
📧 Email: srsec@sky.com
📞 Phone: 029 2054 2509

 

6. Cookies

Our website uses cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

 

7. Updates to Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.